Hospitality

Start your portfolio setup

Hospitality is a recurring monthly subscription starting at $99.99/month, configured with you rather than self-serve. Everything we need is listed below, so you can see the whole setup before you send anything.

Step 1
You tell us the shape of the estate
Portfolio name, roughly how many properties, and who we should work with.
Step 2
We agree the sources
Public review sources need nothing from you. Anything internal — exports, feeds, file drops — is agreed with you first.
Step 3
We configure the portfolio with you
Property registry, comp sets and access for GMs and regional leads are set up by our team, then your monthly subscription starts. Setup is assisted, not self-serve.

What we need from you

A property roster

One row per property: property name, address or city, and any internal property code you already use. This roster is the ownership key for everything downstream, so it is the one thing we cannot start without. A spreadsheet is fine.

Which guest feedback sources are in scope

Public and permitted review sources — Google, TripAdvisor and the major OTA listings among them — need nothing from you beyond the roster. First-party sources such as post-stay surveys, service-recovery cases and operational tickets are included only when you choose to share them.

Comp sets, or the inputs to build them

If you already maintain a comparison set per property, send it. If not, we build one with you from demand market, travel radius, rate band, service model and segment mix, and you approve it before it is used.

Who needs access, at what level

GMs generally see their own property; regional leads see their group; ownership and management-company leadership see the whole roll-up. Tell us the shape and we configure it during setup.

How data gets in, and what is not required

Working today

Two mechanisms are live: an operator file upload for CSV exports, and an authenticated push endpoint your own systems or scheduler can post to. Either is enough to bring first-party data in.

Agreed per customer

Scheduled exports, SFTP or secure file drop, and database exports are handled as interchangeable batch mechanisms. Which one you use is an operational choice, not a product constraint.

About PMS, CRS, RMS and other vendors

No vendor system is required to start, and we do not claim a live connection to any of them. Vendor systems are connectors: adapters exist in shape, but nothing is connected until you and the vendor provide access. Missing vendor integrations never block onboarding.

Where financial figures fit

If you share operating or financial data we use it; if you do not, we will not estimate dollars saved or revenue gained. Guest intelligence stands on its own evidence.

After you submit this form

1.We reply by email to confirm scope and your monthly rate before anything is ingested or charged.
2.We build the property registry, load the roster, and separate every property under its own portfolio and property key so nothing is blended across owners.
3.Comp sets are proposed and you approve them.
4.Access is configured per property and per region.
5.The recurring cycle starts: ranked guest issues per property, the seven-dimension score, comp-set position, the executive roll-up, and the assign-then-recheck workflow.